If you wish to contact the LazyTown team please send an email to email@example.com.
Unfortunately, due to the high amount of emails we receive we can't always answer them quickly.
Terms and Conditions
TRADEMARKS, COPYRIGHTS AND RESTRICTIONS
This site is controlled and operated by TBSEL at Turner House, 16 Great Marlborough Street, London W1F 7HS, United Kingdom. Our phone number is 020 7693 1000. All material on this site, including, but not limited to text, images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by TBSEL or by other parties that have licensed their material to TBSEL. Material on www.LazyTown.com or any web site owned, operated, licensed or controlled by TBSEL is solely provided for your personal, non-commercial use. Such material may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited.
This site may contain links to other web sites (""Linked Sites""). The Linked Sites are for your convenience only, and you access them at your own risk. TBSEL is not responsible for the content of the Linked Sites, whether or not TBSEL is affiliated with sponsors of the sites. TBSEL does not in any way endorse the Linked Sites.
Any e-mails, notes, message/billboard, ideas, suggestions, concepts or other material submitted will become the property of TBSEL throughout the world. TBSEL shall be entitled, in accordance with our policies regarding privacy, to use the material or any of its elements for any type of use without limitation, including in any media whether now known or hereafter devised. When you or any other person authorised by you submits material, you agree that TBSEL has the right to publish or otherwise use the material or any of its elements for any type of use, including promotional and advertising purposes.
By using a TBSEL's site, you agree that you will not submit or otherwise publish any content which: (a) libels, defames, invades the privacy of third parties, or is obscene, pornographic, abusive, or threatening; (b) infringes any intellectual property or other right of any entity or person, including, but not limited to infringing anyone's copyrights or trademarks; (c) violates any law; (d) advocates illegal activity; or (e) advertises or otherwise solicits funds or is a solicitation for goods or services.
You agree to indemnify TBSEL and its officers, directors, employees, agents, distributors and affiliates from and against any and all third party claims, demands, liabilities, costs, or expenses, including reasonable legal fees, resulting from your breach of any of the foregoing agreements, representations, and warranties.
DISCLAIMER OF WARRANTIES AND LIABILITY
The materials on this site are provided ""as is"" and without warranties in relation to the provision of the site service. Neither TBSEL, nor its affiliated or related entities, nor any person involved in the creation, production, and distribution of this site warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that TBSEL or the server that makes them available are free of viruses or other harmful components. The material that you read on this site is provided solely for entertainment and promotional purposes. TBSEL does not warrant or make any representations regarding the use or the results of the use of the materials on this site in terms of their correctness, accuracy, reliability, or otherwise.
You expressly agree that except for death and personal injury arising as a consequence of TBSEL's negligence, neither TBSEL, nor its affiliated or related entities, nor any of their respective employees, or agents, nor any person or entity involved in the creation, production, and distribution of this site are responsible or liable to any person or entity whatsoever for any loss or damage whatsoever resulting from the use of this site. By way of example, and without limiting the generality of the foregoing, TBSEL and related persons and entities shall not be responsible or liable for any claim or damage arising from failure of performance, error, omission, interruption, deletion, defect, delay in operation, computer virus, theft, destruction, unauthorised access to or the reliance upon or use of data, information, opinions or other materials appearing on this site. You expressly acknowledge and agree that TBSEL is not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties.
Unless otherwise specified, the materials in the LazyTown site are presented solely for the purpose of entertainment and promoting programs and other products available in Europe, its territories, possessions and protectorates. This site is controlled and operated by TBSEL from its offices in London. TBSEL makes no representation that material on this web site is appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
INFORMATION WE COLLECT
At some of our web pages, you can order products, enter competitions, vote in polls or otherwise express an opinion, or subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. The types of information that may be collected at these pages include: your name, e-mail address, postal address, telephone/mobile number, your gender and date of birth. We request these details in order to provide the service or product to you (i.e. despatch prizes, send goodies via email or post), to respond to any queries you may have, and to ensure we request and receive the correct consent from you or your parents.
We may ask you for other information, including, but not limited to, your interests, opinions and the way you use the LazyTown service to assist us in our initiatives and to improve our understanding of user trends and patterns.
If you are under sixteen and participate in an activity that requires the collection and retention of your personal information to allow for continued recognition or registration for a particular functionality, we will also ask for your parent’s e-mail address so that we can obtain your parent’s permission to process your personal information. We do not knowingly collect names and e-mail addresses from anyone under sixteen for these types of activities without notifying their parents via e-mail and giving that parent the option to consent to their child’s personal details being included in the applicable database for that activity. During the period when parental consent is being requested, your account will be held in our database on a temporary basis. If we do not receive your parent’s consent we will delete the information provided by you within a reasonable period of time in accordance with the Data Protection Act 1998. If we collect your personal information to allow you to enter a competition, or other similar one-time activities the specific terms for participating in that activity will provide you with additional information about the collecting and processing of this information.
At some of our web pages, you may be able to submit information about other people. For example, you might submit a person's name and e-mail address to send an electronic greeting card and, if you order a gift on-line and want it sent directly to the recipient, you might submit the recipient's name and home address. The types of information that may be collected about other people at these pages include: recipient's name, address, and e-mail address. We will only use this information to provide the product or service as requested. We ask that you ensure that you obtain any person’s consent before providing their personal details and that you do not provide information regarding anyone under the age of eighteen.
We may offer games and other downloadable applications (commonly referred to as ""Apps"") through various third party platforms (such as Apple's iTunes App Store, Google Play, etc.). Our Apps generally include features, functionality and content such as games, videos, and activities. TBSEL does not knowingly collect personally identifiable information from children under the age of 16 through our Apps. The data collected in an App may vary by App but will include any information a user provides once the user downloads and uses the App. For example, some of our Apps may require you to first register and create an account with us (e.g. user name, password, or email address) before you can use it. Other Apps may require additional information from you, such as transaction-related information (e.g. when you make purchases, respond to any offers). We may also use information you provide us to reach you when you contact us for help. If you interact with third-party social media sites and applications, we may have access to certain information from your social media account such as your user name, profile picture, information about friends and followers, and content posted or viewed through the social media. When you use social media networking platforms and plugins, you share your information with them and their use of the information will be subject to that social media site’s privacy practices. To help improve the design, functionality, performance, and content of our Apps, we usually collect certain information when you use the App on your mobile device, such as usage, viewing and technical data including the type of mobile device you use, your unique device ID, your device’s IP address, your mobile operator and operating system, the type of mobile Internet browsers you use, and information about the way you use the App. Our Apps usually do not collect precise information about the location of your mobile device, and only would do so if you are specifically prompted to provide your consent to do so. You can always manage your location preferences at any time by adjusting the settings on your device. If a parent or guardian becomes aware that his or her child has provided us with any personally identifiable information through an App without consent, please contact us at firstname.lastname@example.org so we can delete such information.
USE OF INFORMATION
For specific one-time requests we receive from visitors, e-mail addresses are collected and used only in connection with the specific one-time request.
We use visitors' personal information collected in connection with our activities for internal purposes only, such as enabling visitors to enter our online competitions, subscribe to an online newsletter, provide customer service, and/or for the purposes for which the information was provided.
We use parents' e-mail addresses provided by children to notify them when we have received personal information such as e-mail addresses from their children and to give parents the option to remove their child's name from our lists.
We keep any personal information we obtain through a competition for the time necessary to successfully select winners, award the prizes, and administer the competition.
When you visit this site we send ""cookies"" to your computer primarily to enhance your on-line experience. ""Cookies"" are small files which can identify your terminal equipment and store your personal preferences as well as technical information. On their own, cookies do not contain or reveal any personal information. However, if you choose to furnish the site with personal information, this information may be linked to the data stored in the cookies.
We may also collect certain anonymous technical information when you visit many of our web pages such as the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
DISCLOSURE OF INFORMATION
We may share information about visitors to this site in aggregate with third parties including advertisers, business partners, and sponsors, to understand user trends and patterns and manage and improve our business relationships. Please be assured that such information will be anonymised so that your identity is protected.
We may share personal information with third parties to administer and process your requests (e.g., when you order a product or service we may share your details with third party financial institutions to process payment for your order). We may also share your details with third parties (such as auditors or legal advisors) to obtain professional advice.
LIMITATION OF LIABILITY
Some of our sites contain links to other sites where information practices may be different to ours. For example, if you ""click"" on a banner advertisement, the ""click"" may take you off this web site. This includes links from advertisers, channel sponsors and partners that may use our logos as part of a co-branding agreement. Visitors should consult the other sites' privacy notices as we are not responsible for and have no control over information that is submitted to, or collected by, these third parties.
We sometimes may offer content (e.g., competitions, prize draws, or promotions) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personal information that you voluntarily submit to participate in the site activity. We are not responsible for and have no control over these third parties' use of this information. However, we will notify you at the time of requesting personal information if these third parties will obtain such information.
CONTACT AND NOTICES
Although absolute security cannot be guaranteed on the Internet, please be assured that we have in place security measures to protect the confidentiality of your personal information. We will continue to maintain and improve these measures over time in line with legal and technological developments.
You can contact us at any time at email@example.com to see the personal information we have collected through this site which relates to you, and in some cases, your children, and to ask us to make any necessary changes to correct or update your information. To protect your privacy and security we will take reasonable steps to verify your identity before granting access.
It is important to us that children can enjoy our sites in a responsible fashion. We, therefore, encourage children to consult with their parents before providing personal information. We also encourage parents to supervise their children's online activities by, for example, adopting parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.
Turner Broadcasting System Europe Limited
16 Great Marlborough Street
(registered office: Turner House, 16 Great Marlborough Street, London, W1F 7HS)